Here, you will find all reminders and updates, important contact information, and the monthly newsletter - The Trustee.
Members are reminded that whenever a status change occurs, including, but not limited to, marriage, divorce, legal separation, births, adoption, disability, and death, it is a legal requirement to avoid fraud, that the member informs the Trust in a timely manner.
*Failure to timely report changes could result in fraud, especially if claims were collected that were not to be allowed or due*
This is the 26th year of the Trust in providing enhanced benefits to members. The Trust has always been proactive in anticipating changes in the health care industry and we look forward to continued success.
As of January 1, 2023, the Trust will partner with a new pharmacy benefits manager (PBM) WithMe Health. With the continual rise in drug cost, the goal of this partnership is to stem the increasing prices, through greater transparency, as well as a new pricing model that more accurately and fairly sets the cost of drugs. This change will not affect members’ pharmacy copays. Those will continue to remain the same as provided in the Plan documents. Additionally, all Trust members will continue to have access to the national pharmacy chains and supermarkets as well as most other pharmacies they have utilized in the past.
NEW ID CARDS
With the change to WithMe Health, all Trust members will receive new ID cards. The new cards will include the new information your pharmacy needs to process prescriptions. In order to have a smooth transition, and avoid any delays in services or prescriptions, it is imperative that all members bring their new ID cards to their providers’ offices and their pharmacies beginning January 1, 2023. (The old cards will no longer work and will be rejected at the pharmacy. We want this process to be as easy and stress free as possible, so please help us by presenting your new cards.)
NEW MAIL ORDER PHARMACY
Effective January 1, 2023, our new mail order pharmacy will be Manifest Rx. They will be administering our mail-order prescriptions. Upon your first order with Manifest Rx, you will be able to confirm/update your address as well as add a method of payment via secure text messaging. You will be able to choose whether you want to store your credit card information in the Manifest Rx system. If you used ProAct mail-order pharmacy last year and have refills remaining, Manifest Pharmacy already has your information! A Manifest Pharmacy team member will be reaching out to you via text message or email prior to your refill being due. If you have a new prescription you would like to have delivered to you, or if you’d like to get started right away, as of December 1, 2022, you can call 888-770-4009 to speak to a Manifest Pharmacy team member or use the online site to send information securely. (Instructions and information on this will be sent soon to all members.) You can also have your prescriber send your prescription to Manifest Pharmacy via fax, phone, or electronic prescription. To do this please share the following information with your doctor:
Escribe: Manifest (NPI 1811205081)
NEW TEACHERS & ESP
The District will host an information session on health insurance choices through the Kingston Trust Fund during the last full week of August. Information packets will be available.
PATIENT IDENTIFICATION REQUIREMENT - Canadian pharmacies are now required to have a photo ID on file prior to dispensing prescriptions. CanaRx will be contacting all Trust members who have existing prescriptions with them to ensure there is no interruption with any orders. To satisfy the requirement, a copy of your driver's license should suffice:
1. Use your cell phone to take a picture of your driver's license.
2. Email it to: ID@CanaRx.com. Note the group--Kingston Trust Fund.
If you do not have a smart phone, ask a friend to take the photo(s) and email it on your behalf.