Here, you will find all reminders and updates, important contact information, and the monthly newsletter, The Trustee.
Members are reminded that whenever a status change occurs, including, but not limited to, marriage, divorce, legal separation, births, adoption, disability, and death, it is a legal requirement, to avoid fraud, that the member informs the Trust in a timely manner.
*Failure to timely report changes could result in fraud, especially if claims were collected that were not to be allowed or due*
This is the 24th year of the Trust in providing enhanced benefits to members. The Trust has always been proactive in anticipating changes in the health care industry and we look forward to continued success.
The RetireeRx program will terminate as of Aug. 1, 2020.
RetireeRx ID cards should be discarded and Medicare retirees can resume using the ProAct card for local prescriptions. Inform your local pharmacist. All ProAct and CanaRx mail orders remain unaffected.
The lack of full disclosure to the Trust of the program's impact on our members, discovered during the first days of July, has resulted in its termination.
Any Trust members who received notification of Social Security IRMMA deductibles will receive a full refund. Two months of deductions were assessed to a few members. Social Security will credit the unused August deduction and the Trust will refund the initial month of July. As of now, members do not need to do anything as RetireeRx will contact Medicare. We hope to have all refunds in place by September 1. The Trust regrets the inconvenience to our members.
The Trust will be launching an on-line Explanation of Benefits (EOB). Every Trust member, spouse, and dependent over 18 will receive a letter providing an activation code and detailing establishing a portal for all EOB's.
PLEASE< if you have moved, inform the Trust of your new address or the letter will never reach you. In the future, when an EOB is available, a notification email will be sent to the registered email on the account.
OUT OF AREA STUDENTS
If you have a student dependent who is residing out of the 75 mile radius of Kingston, please forward information regarding their Fall registration and college enrollment to the Trust Office by September 30 and by Jan. 30 for the Spring semester.
PATIENT IDENTIFICATION REQUIREMENT - Canadian pharmacies are now required to have a photo ID on file prior to dispensing prescriptions. CanaRx will be contacting all Trust members who have existing prescriptions with them to ensure there is no interruption with any orders. To satisfy the requirement, a copy of your driver's license should suffice:
1. Use your cell phone to take a picture of your driver's license.
2. Email it to: ID@CanaRx.com. Note the group--Kingston Trust Fund.
If you don't have a smart phone, ask a friend to take the pix and to email it for you.