COVID-19 (Coronavirus) Update
MARCH 20, 2020
The world health community continues to monitor closely the emergence of the SARS-CoV-2 virus and the disease it causes, named "coronavirus disease 2019" (COVID-19). At this time, no one knows how severe this outbreak will be or the economic impact as the world takes steps to contain the spread of COVID-19. Given this uncertainty, and the fact that the seasonal influenza (flu) virus is also widespread:
Stay home when you are experiencing fever, cough, or shortness of breath.
Wash your hands frequently with warm, soapy water for at least 20 seconds.
Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
Avoid touching your eyes, nose, or mouth.
Avoid people who are sick with respiratory symptoms.
Clean frequently touched surfaces.
Use cleaning sprays and wipes to clean and disinfect frequently touched objects and surfaces such as telephones and keyboards.
Do not associate with others if you are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue. Currently, the Centers for Disease Control and Prevention recommends that employees remain at home until at least 24 hours after they are free of fever (100 degrees F or 37.8 degrees C) or signs of a fever without the use of fever-reducing medications. Medications, like Tylenol, may temporarily reduce a Coronavirus fever, but it will return within 24 hours. So, don’t think it’s over.
Recently, the pandemic has shut down sports, travel, and universities across the US, and medication supply has become part of a growing list of concerns.
PROACT the Trust’s Prescription Benefit Manager, has instituted a COVID-19 hotline at (866) 287-9885 for any concerns regarding resupplies of pharmaceuticals you receive from them.
CANARX provides Brand Name maintenance drugs where there is a 90-day supply of medication. If you have a prescription with CanaRx, you will receive a phone call. They have begun to reach out, in advance, to patients coming due for refills and are willing to issue refills up to 30-days early for patients concerned about possible supply shortages.
If you have a scheduled office visit with your provider and would rather not physically go out to the office, contact your provider regarding an on-line meeting. If they can provide a Skype or Facetime meeting, have them pre-certify the reason for the meeting through the Trust Compliance office at: (844) KTF-Fund (583-3863). Approved on-line telemedicine office visits will be treated the same as a physical office visit.
No copays or cost-shares for COVID-19 testing. We’re waiving copays and cost-shares for COVID-19 testing. Only a health care provider or hospital can administer the test and send the sample to an approved lab for results.
No copays or cost-shares for COVID-19 diagnostic offices visits. We’re waiving out-of-pocket costs for COVID-19 testing-related visits with in-network providers, whether at a provider’s office, urgent care center, emergency room or via virtual care, through April 30, 2020.